Return Policy - Giftscentral.pk

 

Since Giftscentral.pk is founded on the very promise of keeping the customers satisfied with real value for money, it's our pleasure to share how to redeem your returns & refunds. As we deal with thousands of gift items that are sent to your destination from near or far-away facilities, it may be possible that at times, our customers are not satisfied with what they recieve. To keep your queries on top priority and to give thousands of customers the chance to find the perfect gifts online, here's how you can make claims for the return & exchange for your gift because our customers make us the most trusted gift-sending platform online. 

 

HOW TO CLAIM YOUR REFUND?

1) Write to us at [email protected]

2) Mention your Order ID for reference 

3) State the reason of your request 

 

WHEN CAN YOU REQUEST FOR A REFUND? 


We do offer refunds under certain scenarios that your case also should meet to pass its eligibility criteria. Here's how a case becomes applicable for a refund:

 

1) If you received the order after it surpassed its delivery date.

 

2) The item is torn or damaged or out of shape.

 

3) The item is not functional (Electronic products)

 

4) The item is not what you've ordered from the website.

 

Note: The refund policy is applicable after 24 hours of receiving the order. Further, it takes 4-5 business days to track back a case and provide the refund. Your patience is therefore highly appreciated.

 

HOW TO CLAIM YOUR EXCHANGE?

1) Write to us at [email protected]

2) Mention your Order ID for reference 

3) State the reason of your request 


WHEN CAN YOU REQUEST FOR A RETURN? 

 

1) The received item should remain unused and maintain the same state of condition at the time of exchange.

 

2) It should have the original packaging or box that it got shipped in.

 

3) The exchange policy is applicable for 72 hours after the delivery.

 

4) If your request for the return/exchange is approved, we will notify you.

 

NOTE: All perishable items such as cakes, fruits, natural delights, vegetables and flowers will not be returned or exchanged. 


CONTACT DETAILS:


PHONE:+44 (808) 1960-539
EMAIL:[email protected]

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